Why You Should Buy From Us
At LustralLuxury, we are dedicated to redefining your experience with premium bathware products. Here’s why choosing us is the best decision for your bathware needs:
Tailored Customer Service
We take pride in offering a personalized level of service that big box stores simply can't match. Whether you prefer to chat, text, or call, our team is here to assist you in finding the perfect products for your home. Your satisfaction is our top priority, and we are dedicated to guiding you every step of the way.
Since the beginning, we have always believed that "our success is measured by your happiness."
Fast and Free Shipping
Your order will be processed securely and without delay.
Enjoy fast and free shipping on all orders over $75 to the lower 48 contiguous states. Even the largest freight shipments arrive quickly, with final delivery for freight items scheduled at your convenience. For shipping quotes to Alaska, Hawaii, or Puerto Rico, please Contact Us.
If any issues or damages occur during shipping, we will swiftly send out a replacement.
No Sales Tax
Enjoy considerable savings with us! As a Florida-based business, we collect Florida Sales Tax. Because we are a small business without a nexus in other states, there is no sales tax on orders shipped outside Florida.
For our Florida customers, we provide a special Tax Exemption Discount on most purchases over $1500, ensuring that everyone enjoys significant savings. For more info, please Contact Us
Authorized Retailer
All our products come with warranties against defects to give you peace of mind.
As an authorized retailer for all our brands, we guarantee that the manufacturer's warranties fully apply to every purchase. This means you can shop with confidence, knowing that your products are backed by the manufacturers.
Secure Checkout
Your payment information is always secure with our Shopify Payment system. We also provide alternative payment options such as PayPal, Apple Pay, Shop Pay, and Venmo, ensuring a smooth and safe checkout experience.
Easy Returns
We understand that sometimes returns are necessary. We make returns easy and straightforward.
We accept returns on most unused products with original packaging within 30 days of purchase. While you are responsible for the cost of shipping fees and up to a 25% restocking fee (depending on the manufacturer), we make the process easy. Provide tracking information to ensure your return arrives safely. For full details, please click here to view our Return Policy.
At LustralLuxury, we are committed to providing exceptional service and high-quality products. Let us know how we can serve you better. Thank you for choosing us for your bathware needs!
