Description
Dressed in classic Phoenix Stone, LAVIVA countertops offer the crowning gem to each vanity. Each precious rendition sparkles with uniqueness creating your ultimate look for your bathroom. The countertops are produced using a 2cm thick slab which is honed and polished to perfection by hand. Topped off with matching backsplash and large cUPC ceramic sink. To enhance longevity the material is sealed twice. This distinctive countertop creates a feeling of exclusivity and characteristic to your bathroom.
Description
Dressed in classic Phoenix Stone, LAVIVA countertops offer the crowning gem to each vanity. Each precious rendition sparkles with uniqueness creating your ultimate look for your bathroom. The countertops are produced using a 2cm thick slab which is honed and polished to perfection by hand. Topped off with matching backsplash and large cUPC ceramic sink. To enhance longevity the material is sealed twice. This distinctive countertop creates a feeling of exclusivity and characteristic to your bathroom.
Product Details
Product Dimensions
Width:
x Depth: x Height:![Vendor Logo](http://lustralluxury.com/cdn/shop/files/AUTHORIZED_RETAILER.png?v=510065005084204039)
LustralLuxury is an Authorized Retailer of Laviva, ensuring you receive the full manufacturer's warranty for peace of mind.
Features
Product Specifications
Your Peace of Mind, Delivered
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Unbox Assurance, Every Time
Shop with confidence knowing your order is fully protected.
Follow our easy inspection process to ensure a hassle-free replacement or
resolution for any damage-related issues. All shipments are fully insured.
Adhering to these guidelines will help resolve concerns promptly:
Inspection Guidelines
1. Inspect Upon Delivery:
• Freight Shipments: Schedule a delivery time when an adult can inspect and sign for the package. Provide at least two contact numbers to avoid delays.
• Ground Shipments: No signature is required, but you have 24 hours to inspect and report any damages.
• Driver Presence: For freight deliveries, carefully inspect the box's external condition and its contents in the driver’s presence.
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2. Visible Damage:
• If the packaging shows any visible damage, note it on the delivery receipt, and be as descriptive as possible (e.g., "damage to box").
• For any damage, refuse delivery and notify us immediately at returns@lustralluxury.com and call (754) 225-3005.
• Take photos of the boxes from different angles, even if there is no damage. If damage is present, capture detailed photos and include them in your report.
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3. Concealed Damage:
• If damage to the product is found after opening intact packaging, report it within 24 hours with photos to returns@lustralluxury.com.
• Keep all original packaging for inspection.
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4. Signature Requirement:
• Signing confirms that the item is received in good condition. If damage is discovered after signing, claims for hidden damage must be filed directly with the freight carrier.
• Advise family members or anyone receiving the delivery on your behalf not to sign unless they inspect the items first.
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5. Replacement Process:
• 5. The standard procedure for damaged items is a replacement with an identical product. Refunds for damage-related returns are subject to the manufacturer's discretion and approval.
• For smaller items, you may be required to return damaged goods using a prepaid shipping label.
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6. No-Signature Deliveries:
• For shipments left without a signature, inspect immediately and report damage within 24 hours. Use tracking information provided to monitor delivery times.
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7. Important Notes:
• If you fail to report damage when receiving freight, or fail to report any concealed damage within 24 hours, we cannot guarantee a free replacement or resolution.
Shipping Information
Free Shipping: Available for the 48 contiguous states. Additional charges apply for Alaska, Hawaii, and Puerto Rico.
Delivery Times: Orders typically ship within 24–48 hours and arrive within 3–9 business days (contiguous U.S.).
Freight Deliveries: Requires scheduled delivery and signature upon receipt. Upgrades like "White Glove Service" available for an extra cost.
Tracking: You'll receive tracking details within 24 hours of shipment. Contact us if you don't receive them within 6 business days.
Returns & Refunds
Hassle-Free Returns: Items can be returned within 30 days of receipt if they meet our eligibility criteria.
Eligibility: Must be in original packaging and unused condition. Custom or final-sale items are non-returnable.
Refund Process: Refunds are issued upon inspection approval. Original shipping costs and restocking fees may apply.
How to Start a Return: Contact us at returns@lustralluxury.com or call (754) 225-3005. We'll guide you through the process.
Additional Resources
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313RD1H-30-PW Specifications
Link for 313RD1H-30-PW product specifications:
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313RD1H-30-PW Installation
Link for 313RD1H-30-PW installation guide:
![](http://lustralluxury.com/cdn/shop/files/Give_us_a_call_65fce660-a9be-4116-9080-e505344f22c7_1500x.png?v=1736048067)
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